Job Title: Guest Cabin Attendant
Reports to: Housekeeping Supervisor
Department: The RANCH at Emerald Valley
Location: The BROADMOOR’s – The RANCH at Emerald Valley
Thorough daily cleaning of up to fifteen guest cabins and guest areas by performing the following duties:
Essential duties and responsibilities to include the following: Other duties may be assigned.
Remove all trash.
Dust all surfaces.
Vacuum all carpeted areas.
Sweep and wash all hard floor surfaces.
Report maintenance problems.
Turn in lost and found items properly.
Communicate guest room status of every cabin cleaned.
Rearrange furniture in cabins as directed.
Replace all cabin glassware.
Scrub all bathroom fixtures and floor with appropriate solution.
Replace all soiled towels.
Replenish cabin supplies as needed.
Strip and make beds on a daily basis.
Replenish/stock daily buckets for cabin housekeeping services as needed.
Assist with delivering ice/amenities to guest rooms.
Clean, stock and organize storage and public areas as needed.
Clean mirrors and windows.
Order supplies for area of responsibility.
Perform major housecleaning annually.
Perform turndown duties as assigned.
Assist with checking and restocking towels at hot tubs.
Sweep around hot tubs, gazebo, walk-ways, patios and decks.
Take trash, soiled linen and used dishware to its proper areas.
Assist with loading and unloading supplies/linen from the delivery truck
Deliver and remove special request items to cabins for newly arriving guests or departing guests- i.e. microwaves, pack’n’plays, etc.
Assist Housekeeping Supervisor, Ranch Manager, Ranch Hands and guests as needed throughout the shift
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The topics listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education / Experience:
High school diploma or General Education Degree (GED); and at least one year of related experience and/or training or equivalent combination of education and experience. Previous experience working for a Guest/Dude Ranch preferred.
Ability to read, write and comprehend simple instructions, sort correspondence and memos. Ability to effectively present and explain information to individuals or groups of guests and/or coworkers.
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with situations involving several concrete variables in standardized scenarios.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be exposed to outside weather conditions. The noise level in the environment is moderate.
While performing the duties of this job the employee is regularly required to stand for long periods of time and walk; use hands to handle, point, feel and reach; talk and hear. The employee is occasionally required to sit, climb, stoop, kneel, crouch or crawl. The employee is regularly required to lift up to 25 and/or 50 pounds. The employee is occasionally required to lift/pull/push up to 100 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust and focus.